...Desynta Rahmawati Gunawan; Anis Eliyana; Rachmawati Dewi Anggraini; Andika Setia Pratama; Zukhruf Febrianto; Marziah Zahar Purpose This study explores how emotional intelligence, customer orientation, deep acting and surface acting influence job satisfaction among middle managers...

... and experienced investment instruments” were investigated. Design/methodology/approach It was taken into account unconscious like phantasy, emotional like emotional intelligence, both affective and cognitive like financial literacy and subjective beliefs like trust and overconfidence. In addition, risk...

.... The authors exploited structural equation modelling and multigroup structural equation modelling for direct and indirect effects, respectively. Findings Results indicate that emotional intelligence and locus of control have a positive impact on financial risk-taking, while risk aversion in general has...