Skip to Main Content
Keywords: House of quality
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Journal: Kybernetes
Kybernetes (2012) 41 (5-6): 725–735.
Published: 08 June 2012
...Zhuo Zhang; Yanyu Wang Purpose The purpose of this paper is to establish a three‐dimensional service house of quality (HOQ). The new service HOQ adds a dimension of quality economics to solve the problems of economic evaluation in the process of transferring customer requirements into service...

or Create an Account

Close Modal
Close Modal