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Keywords: Kano model
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Journal Articles
Journal: Kybernetes
Kybernetes (2024) 53 (12): 5626–5647.
Published: 05 September 2023
... games. Design/methodology/approach To achieve this, interviews and questionnaires were conducted to identify the factors that influence the quality of interactive fitness games. The Kano model and SII (Satisfaction Increment Index)-Dissatisfaction Decrement Index (DDI) two-dimensional quadrant...

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