...Elamurugan Balasundaram Purpose This article develops a multi-level cybernetic framework conceptualising trust as the primary complexity-reducing medium in digital financial inclusion (DFI) systems, integrating Luhmann's social systems theory, Beer's viable system model (VSM) and the algorithmic...

...Jörg Räwel Purpose This study investigates how digital communication is transforming social addressing in modern, functionally differentiated society. Drawing on Niklas Luhmann's systems theory, it examines the shift from polycontextural addressing – where individuals are addressed differently...

...Emerson Palmieri Purpose The objective of this work is to explore possible relationships of theoretical affinity that the concept of public sphere (understood in its original German formulation: Öffentlichkeit) can establish with Luhmann’s concepts of observation and differentiation. In this way...

...YJ Sohn; Heidi Hatfield Edwards; Theodore Petersen Purpose This paper aims to enhance the understanding of the distinct origins, mechanisms, growth paths and societal impacts of misinformation and disinformation through the theoretical lens of Niklas Luhmann’s social systems theory, particularly...

... is that echo chambers are social systems of interaction created to deal with the process of informational overload brought about by the consolidation of digital media in people’s daily lives. Design/methodology/approach The author used Niklas Luhmann’s theory of social systems to explain what the author...

...Gunter Bombaerts Purpose The purpose of this article is to summarize three Luhmannian critiques on morality, illustrate new roles for morality and add constructive interpretations. Design/methodology/approach Luhmann has recently been described as downright negative toward morality...

..., making people isolate themselves)? Design/methodology/approach This is a theoretical work, constructed through bibliographical reviews. To reflect about the question that are posed, the author selected Niklas Luhmann's social systems theory to approach the concept of contingency. In addition...

... of the instrument's future developments. Findings The “Green Pass” put into practice a model of a society of control as anticipated by Deleuze, verified with particular reference to some instances of Luhmann's theory of social systems, and in the perspective of a Foucault's “normalizing society” in the process...

... Limited 2022 Emerald Publishing Limited Licensed re-use rights only Public administration Public management Time Temporalization Complexity Entropy Potentialization Transformation Systems theory Luhmann One of the buzzwords of the time is “transformation”. There is a certain...

... the principles developed by Luhmann in his late works. In particular, Escher’s drawings, Calvino’s stories and Luhmann’s concepts seem to express, in different ways, the same functioning mechanism of the complex social system. Design/methodology/approach With reference to theoretical approach and methodology...