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Keywords: MEREC
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Journal Articles
Proposing a novel combined passenger satisfaction measurement model
Available to Purchase
Journal:
Kybernetes
Kybernetes (2025)
Published: 10 April 2025
...-airport service attributes. As a case study of the combined satisfaction model, we derived passenger evaluations of the flag carriers of the ten busiest European states and their hub airports. We adopted the integrated method based on the removal effects of criteria (MEREC)–alternative ranking order...
