..., “models can surprise us, and lead to new questions” (Epstein, 2008 , p. 4). © Emerald Group Publishing Limited 2010 General management Modelling Management effectiveness Organizational effectiveness Systems theory Over the last few years, the complexities confronting...

... such as supply‐chains, service operations and project delivery networks. © Emerald Group Publishing Limited 2008 Computers Cybernetics Management effectiveness Those who wish to use modern technology are challenged in many areas, none more than in the exercise of keeping track of data...

... Group Publishing Limited 2007 Computers Cybernetics Management effectiveness There are a number of different names given to systems that claim to have a degree of “intelligence” incorporated into them. Few, if any actually attempt to define the “intelligence” the systems...