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Keywords: Misalignment
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Journal Articles
Journal:
Kybernetes
Kybernetes (2026) 55 (1): 50–74.
Published: 11 September 2024
.../approach This paper takes the user reviews of the app stores in 21 countries and 10 languages as the research data, extracts the potential factors by LDA model, exploratively takes the misalignment between user ratings and textual emotions as user forgiveness and perceived bottleneck and uses the Word2vec...
