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Keywords: Patients’ satisfaction
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Journal Articles
Assessment on health care service quality and patients’ satisfaction in Ghana
Available to Purchase
Journal:
Kybernetes
Kybernetes (2020) 49 (12): 3047–3068.
Published: 03 February 2020
... on health-care service quality and its precursor – patients’ satisfaction, and continuous service utilization. Design/methodology/approach A total of 398 screened questionnaires were analyzed from selected hospitals of the Koforidua, Ghana. Findings from the structural equation modeling showed...
