Keywords: Product quality
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Journal Articles
Journal Articles
Journal: Kybernetes
Kybernetes (2017) 46 (7): 1204–1222.
Published: 07 August 2017
...Huijun Hou; Xiaoying Cheng Purpose The purpose of this paper is to study the effects of the requirement on product quality and refund (return service charge). Design/methodology/approach The authors set a minimum product quality level for platform to study the effects of the minimum product...

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