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Keywords: Product-Problem mining
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Journal Articles
Journal:
Kybernetes
Kybernetes (2017) 46 (3): 572–586.
Published: 06 March 2017
... model and a priori analysis to extract product problems information from customers’ feedbacks. This product-problem mining method extracts the product problems from online feedbacks and summarizes the similar problems at the same time. Product problem refers to the feedback...
