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Keywords: Relationship quality
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Journal Articles
Unleashing the role of knowledge absorptive capacity and relationship quality: exploring the outcomes of digital supply chain transformation in new norms
Available to Purchase
Journal:
Kybernetes
Kybernetes (2025) 54 (14): 7435–7458.
Published: 01 August 2024
... innovation on value co-creation. Furthermore, the study examines the impact of collaborative knowledge creation on supply chain innovation. Finally, it investigates the possible mediating role of knowledge absorptive capacity and relationship quality in shaping these interactions. Design/methodology...
Journal Articles
How does channel integration quality promote omnichannel customer citizenship behavior? The moderating role of the number of channels used and gender
Available to Purchase
Journal:
Kybernetes
Kybernetes (2024) 53 (10): 3133–3159.
Published: 05 May 2023
... impact the dimensions of relationship quality of the omnichannel shoppers. However, integrated interactions influence trust and commitment directly but affect satisfaction indirectly through trust. Subsequently, relationship quality significantly explains CCB. The model results show r2 = 0.402 for CCB...
Journal Articles
The effectiveness of relationship quality on knowledge transfer in project teams: the roles of project organizational structure
Available to Purchase
Journal:
Kybernetes
Kybernetes (2024) 53 (9): 2889–2913.
Published: 25 April 2023
...Xu Ren; Jing Xu; Yali Hao; Song Wang Purpose This paper aims to investigate the impact of relationship quality among team members in the project team on knowledge transfer effectiveness and analyze the role of organizational structure in the influencing process. Design/methodology/approach...
Journal Articles
Dynamic evolution of the relationship quality among participants in integrated project delivery: based on supply chain theory
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Journal:
Kybernetes
Kybernetes (2024) 53 (9): 2701–2722.
Published: 14 April 2023
...Shenghua Yan; Weigong Chen Purpose The core of the successful implementation of the integrated project delivery (IPD) mode is to establish a high-quality relationship of cooperation, trust and sharing among participants. This paper proposes recommendations to improve the relationship quality...
Journal Articles
A knowledge structures exploration on social network sites
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Journal:
Kybernetes
Kybernetes (2017) 46 (5): 818–839.
Published: 02 May 2017
...Manuel J. Sánchez-Franco; Mirian Muñoz-Expósito; Ángel F. Villarejo-Ramos Purpose This paper aims to describe a method for combining perceived community support, relationship quality and the extended technology acceptance model in the same empirically derived associative network. The research also...
