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Keywords: Service
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Journal Articles
Service discovery mechanisms in cloud computing: a comprehensive and systematic literature review
Available to Purchase
Journal:
Kybernetes
Kybernetes (2022) 51 (3): 952–981.
Published: 01 June 2021
...Arash Heidari; Nima Jafari Navimipour Purpose The main goal of this paper is to study the cloud service discovery mechanisms. In this paper, the discovery mechanisms are ranked in three major classes: centralized, decentralized, and hybrid. Moreover, in this classification, the peer-to-peer (P2P...
Journal Articles
Product recommendation incorporating the consideration of product performance and customer service factors
Available to Purchase
Journal:
Kybernetes
Kybernetes (2017) 46 (10): 1753–1776.
Published: 22 November 2017
...Yong-Hai Li; Zhi-Ping Fan; Guang-Hui Qiao Purpose The purpose of this paper is to present a novel framework for recommending desirable products to active customers with the consideration of not only their preferences but also the products’ quality performances and their e-retailers’ service...
Journal Articles
Cybernetics and service‐craft: language for behavior‐focused design
Available to Purchase
Journal:
Kybernetes
Kybernetes (2007) 36 (9-10): 1301–1317.
Published: 23 October 2007
...Ranulph Glanville; Hugh Dubberly; Paul Pangaro Purpose This paper aims to describe relationships between cybernetics and design, especially service design, which is a component of service‐craft; to frame cybernetics as a language for design, especially behavior‐focused design. Design...
