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Keywords: Service value
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Journal Articles
Journal:
Kybernetes
Kybernetes (2019) 48 (10): 2325–2352.
Published: 05 August 2019
...Baomei Ma; Sifeng Liu; Jian Liu; Yuning Wang Purpose This paper aims to study the corresponding optimal service strategies and pricing in the styled non-preemptive M/M/1 service systems from different objectives, which consider both heterogeneous waiting costs of customers and service values...
