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Keywords: Strategy
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Journal Articles
Dynamics of stakeholder relations with multi-person aggregation
Available to Purchase
Journal:
Kybernetes
Kybernetes (2018) 47 (9): 1801–1820.
Published: 27 April 2018
... be contacted at: fabio.blanco01@uptc.edu.co © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Stakeholder Strategy Decision-making Fuzzy relation Power/influence The above perspective has been used by several authors to apply this methodology...
Journal Articles
Modeling dynamic service recovery strategies: a signaling game approach
Available to Purchase
Journal:
Kybernetes
Kybernetes (2018) 47 (5): 888–919.
Published: 02 February 2018
... and pooling equilibria to achieve an optimized strategy and set of actions that allow the highest payoffs for both service providers and customers. Findings This study successfully simulated the separating equilibrium and pooling equilibrium between service providers and customers in a signaling game...
