...Sushil Rana; Urvashi Tandon; Harish Kumar Purpose The purpose of the study is to comprehend medical service quality, information quality and system quality toward actual use of Tele-Health in rural India. The study further validates the impact of the actual use of Tele-Health on sustainable...

... managers' customers. The study recommends that both designers and managers focus on security, system quality and access to information to boost customer satisfaction. Originality/value The research discusses and identifies the key factors that must be considered while providing the solutions of E-CRM...

... usefulness have significant effects on the intention to use. The results also demonstrate the crucial roles of perceived adaptivity and system quality on attitude. The factors examined in the study may be core features of user acceptance toward tele-presence systems with significant implications...