... Organizational change Systematic literature review Organizational challenges TOE framework Artificial Intelligence (AI) is currently a crucial and disruptive technology for organizations, given its potential to radically transform operational methods and competitive models. Various sectors have...

.... Design/methodology/approach The study employs a qualitative methodology, including a literature review, exploratory case research and partial quantitative assessments through DORA metrics and survey applications. This approach, guided by the Technology-Organization-Environment (TOE) framework...