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Keywords: Merchant apps
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Journal Articles
Journal:
LBS Journal of Management & Research
LBS Journal of Management & Research (2026) 24 (1): 87–98.
Published: 03 March 2026
... merchant apps using sentiment analysis and Latent Dirichlet Allocation (LDA) topic modelling technique. Findings Sentiment analysis results reveal that most of the merchants have given positive reviews in pre, during and post Covid-19 time periods but the percentage of positive reviews decreased after...
