THE CONTINUING CONSULTANCY: A WAY TO MANAGE CHANGE Available to Purchase

Argues for consultants in libraries, on a continuing basis, as a way to manage change more effectively. Describes some of the flaws of the present system: implementation failure due to time shortage; lack of commitment; lack of understanding and staff skills and abilities. Maintains that staff have to take “ownership” of the change and that the consultant needs to take on a different role, involving some counselling. Points out the difficulties surrounding achievement of successful change. Reluctance on the part of libraries and limited experience on the part of consultants reinforce each other.