Authentication, bandwidth, and collaboration: the library systems directors’ ABCs Available to Purchase

For this third column in the IT I‐V (information technology interview) series, we interview library systems directors. While library directors (first column) and chief information officers (second column) addressed similar questions from a high‐level administrative perspective, this time we look at the practical aspects of these issues as told by systems directors working closely with the technologies themselves. Some of the questions were: “What challenges do you see libraries experiencing now and in the near future that could be assisted by information technology?”, “What would you like technologists/library automation vendors to work on that you do not see any progress in at this time?”, “What do you see as the ideal relationship between the library and the information technology offices of your campus or government unit?”, and “If you could explain one thing to technologists/library automation vendors that would help communication between you and them, what would it be?”.