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How can a worldwide training and technical support program be implemented to support the DAISY standard? The key to a successful implementation plan lies with building expertise throughout the consortium. This article explores the DAISY “Train the Trainers” courses, regional training centers, technical conferences, and the extensive technical support helpdesk the DAISY Consortium maintains. These activities are all intended to develop experts within every organization in the DAISY Consortium.
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2001
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