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The Tanzania Government recognizes the importance of Internet accessibility in national development and has been at the forefront, at least on paper, in putting in place institutional structures and frameworks to enhance Internet access and use, particularly in Dar es Salaam. Some of the notable accomplishments have been in the area of legislation: deregulation in telecommunication sector, licensing, reduction of import duty and other tariffs on software and hardware. These efforts, though, have not translated in practical terms into wider Internet adoption and use in the country. This paper presents the results of a study that was carried out to establish why, despite what is seen as Government’s efforts to improve Internet accessibility and use in Dar es Salaam, the impact of these efforts remains insignificant.

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