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Purpose

To report on the perceived success or failure of different aspects of Lied Library after three years of operation.

Design/methodology/approach

Major design concepts, the location of services, the functioning of physical spaces and systems and the reaction of the campus community were identified in describing the success or failure of components of Lied Library.

Findings

With the exception of one or two components of the physical structure Lied Library has been an unqualified success positioning the library faculty and staff to continue evolving services and collections in response to the changing demands.

Originality/value

This article should interest individuals responsible for planning and programming new libraries especially academic libraries.

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