System Performance Available to Purchase

Representatives of six prominent library system vendors—Joseph R. Matthews (Inlex), Mike Monahan (Geac), Kelvin Browne (Utlas), Carl Lee (VTLS), Michael J. Mellinger (Data Research) and Stephen R. Salmon (Carlyle)—address the key issues related to system performance. From their experiences and perspectives as vendors, they address the issues of 1) designing, configuring and sizing systems, 2) the establishment of performance criteria, 3) the use of benchmark and acceptance tests, 4) the risks of miscalculations, 5) the roles of the vendor, consultant and library, and 6) related topics.