Introduction
AI technologies are reshaping libraries from traditional resource repositories to intelligent knowledge service hubs, driving transformative changes in service models, user interaction and operational workflows. This special issue focuses on the dual dimensions of AI-enabled library service innovation and AI governance challenges. This special issue aims to address critical issues including trustworthy AI application, data privacy protection, algorithmic fairness and inclusive service in libraries, while showcasing cutting-edge empirical research, case studies and theoretical explorations of AI adoption in library practice globally. This issue seeks to bridge academia and industry, providing evidence-based insights for library managers, LIS scholars and AI researchers to advance sustainable, equitable and human-centred library development in the AI age.
List of Topic Areas
AI-enabled library services
Personalized and proactive knowledge services
Human-centred intelligent library systems
AI-supported reference and learning services
Intelligent agents for library services
Agent-based user support and academic assistance
Multi-agent systems in library workflows
Conversational agents and library interaction design
Trustworthy AI in libraries
Privacy, transparency, and explainability
Bias, fairness, and inclusion in AI-enabled library services
Submission Information
Submissions of full manuscripts are made using ScholarOne Manuscripts. Registration and access are available here:
Author guidelines must be strictly followed. Please see:
Authors should select (from the drop-down menu) the special issue title at the appropriate step in the submission process, i.e. in response to “Please select the issue you are submitting to”.
Submitted articles must not have been previously published, nor should they be under consideration for publication anywhere else, while under review for this journal.
Key Dates
Opening date for manuscript submissions: 1 November 2026
Closing date for manuscript submissions: 31 May 2027
