... libraries, taking the Center for Chinese Music Studies of the Chinese University of Hong Kong (CCMS) as a case study. Design/methodology/approach We conducted a sentiment analysis of posts on Facebook’s public page to analyze the reaction to the posts with some exploratory analysis, including...

... marketing. Originality/value Scant studies focus on the information services and management of special libraries for visually impaired people, especially in East Asia. On the other hand, there are limited case studies analyzing libraries with value-chain analysis. Concerning the situation in Hong Kong...

... This study adopts a single-case study with the application of netnography. Data were collected from an ongoing-using Wiki and the data were analysed using the theoretical lens established from earlier articles. Findings The result confirmed the possibilities of using Wiki to establish a system...

... at: happyguofj@126.com © Emerald Group Publishing Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only China Case study Education Investigation Informetrics Course construction Wuhan University was the first university in China to offer the Informetrics course...

... of SSL services in Chinese cities. Design/methodology/approach This study adopted an inductive approach and a case study research design. The SSL services in Wuhan, the capital city of Hubei Province, were adopted as the case study, in which 20 public librarians, SSL workers and managers, and library...