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Keywords: Customer usage intention
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Journal Articles
What drives continuance intention to use a food-ordering chatbot? An examination of trust and satisfaction
Available to Purchase
Journal:
Library Hi Tech
Library Hi Tech (2022) 40 (4): 929–946.
Published: 13 December 2021
...-Chen Chen is the corresponding author and can be contacted at: emily@nchu.edu.tw 20 08 2021 18 10 2021 17 11 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only AI service chatbot Customer usage intention Trust Customer...
