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Journal Articles

Understanding citizens’ satisfaction with the government response during the COVID-19 pandemic in China: comprehensive analysis of the government hotline

Zicheng Zhang, Anguo Li, Yang Xu, Yixiao Liang, Xinchen Jin, Shanshan Wu
Journal: Library Hi Tech
Library Hi Tech (2023) 41 (1): 91–107.
https://doi.org/10.1108/LHT-12-2021-0497
Published: 18 July 2022
... satisfaction and trust? Some relevant scholars have studied these questions using various approaches and perspectives. They used open-source surveys in 14 countries to carefully study the important factors that influence public satisfaction with government responses to the COVID-19 pandemic and found...
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