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Keywords: Mobile service
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Journal Articles
Journal:
Library Hi Tech
Library Hi Tech (2015) 33 (3): 340–355.
Published: 21 September 2015
.... With regard to user satisfaction, the factors “clarity” and “usefulness” received the lowest and highest scores, respectively. The descriptions of mobile services were unclear and confused users; nonetheless, the services provided by this App were appealing and useful to the users. Based on the measured user...
