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Keywords: Online service quality
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Journal Articles
What drives continuance intention to use a food-ordering chatbot? An examination of trust and satisfaction
Available to Purchase
Journal:
Library Hi Tech
Library Hi Tech (2022) 40 (4): 929–946.
Published: 13 December 2021
... satisfaction Online service quality Over the past few years, artificial intelligence (AI) technology has been applied in many fields at an increasing rate. From the robots used in automobile assembly lines to the Clinical Decision Support System used in hospitals, AI-related information systems have...
