...Muhammad Rafi; Zheng Jian Ming; Khurshid Ahmad Purpose The study aims to expand the literature on evaluating the performance of professionals and academic libraries, rationalizing management and providing reliable services to the academic community. The performance assessment model covers the four...

... of domain knowledge. Design/methodology/approach The authors performed a controlled experiment of three reading tasks (including fact finding task, partial understanding task, and full-text understanding task) on an N-TOC system for 35 post-graduates of Wuhan University who have rich experience...