... to be redesigned? Combining qualitative and quantitative research techniques, this study was divided into three phases based on human-centered design processes (ISO, 1999) and the key techniques presented in the book written by Holtzblatt et al. (2005) , which was entitled “Rapid contextual design...

..., and there have been some failures as well as successes, but overall, the R&I Department of Lied Library is an efficient, effective, and evolving organization. Reference services Academic libraries Redesign In both the 1997‐2001 (UNLV Libraries Strategic Plan, 1997‐2001) and 2002‐2005 strategic...

...Bradford Lee Eden; Kyle Felker; Su Kim Chung Purpose To document a library web site redesign from start to finish, with special attention and emphasis placed on process – what worked and what did not. Design/methodology/approach Documentation and techniques used in the redesign are discussed...

... and evolution of technology services and space within academic libraries. © Emerald Group Publishing Limited 2005 Information services Academic libraries Redesign The Information Commons as physical “place” as well as virtual space, is an innovative concept embraced by academic libraries...

... meeting strategic goals. During the past five years, the Libraries initiatives in building the electronic journal collection have changed the composition of the collection from print to a predominantly electronic collection. Electronic journals Academic Libraries Redesign © Emerald Group...