... the participants’ interaction with the software, how long it took each participant to complete each task, and whether or not he or she attempted to complete each section. Academic libraries Technology Students Computer software Reference services Software tools Over the past several decades...

... and tutorials that target areas of student technology weakness. © Emerald Group Publishing Limited 2015 Academic libraries Students Software tools Reference services Computer software Electronic mail Since 2004, the Educause Center for Analysis and Research (ECAR) has performed...

... apt to have mentors (p> 0.05). © Emerald Group Publishing Limited 2013 Academic libraries Reference services Survey Public libraries Library users Attitudes Libraries While much has been written about user satisfaction with virtual reference or chat services, only...

... is: RQ3. What are the users' subjective opinions of the system's relevance feedback functions and features? © Emerald Group Publishing Limited 2012 Relevance feedback Interactive cross‐language information access User‐involved controlled experiments Reference services Information...

...Frank Parry Edited by Sarah K.   Steiner and M.   Leslie Madden . The Desk and beyond: Next Generation Reference Services . Chicago, IL : Association of College and Research Libraries/American Library Association   2008 . 160 pp. , ISBN: 9780838909645   US$26.00 (soft...

... 2010 --> Libraries Reference services The last couple of years have seen quite a number of books on virtual reference services which naturally makes one wonder, when first looking at “yet another” such title, whether this one would be worthwhile. In the case of Virtual Reference...

... reference services. Findings The paper argues that people do a disservice to the institutions they study if they overstate the validity of their data and draw unsupportable conclusions based on those data. Practical implications The paper argues that valid results must be part of practical as well...

...Charlotte Clements Purpose The purpose of this paper is to report on a project to implement a virtual reference service for the Library Consortium of New Zealand (LCoNZ). Design/methodology/approach The process of choosing the most appropriate software and implementing the service are outlined...

.... Reference services Library instruction Video games Design and development Information literacy Undergraduates are rewarded when they master the core concepts of the academic disciplines. Simultaneously, they must master a series of skills that includes studying, time management, test taking...

...Elke Greifender; Krista Godfrey Purpose This paper aims to examine the emerging field of reference in virtual worlds and attempts to determine its place among existing reference services. The virtual world of Second Life is the focus for these virtual world services. Advantages of virtual world...

... Limited 2007 --> Reference services If you subscribe to The Reference Librarian you will already have New Directions in Reference. However, if Haworth's subscription prices are too daunting, buying occasional titles based on need is a cost‐effective alternative...

... table out of a chapter, a reader will not want to scan the entire chapter. Therefore, presenting these users with the whole chapter is a disservice. © Emerald Group Publishing Limited 2005 Reference services Information retrieval Electronic media The ease with which electronic...

... for reference services or a departmental strategic plan (p. 214). Interestingly, of those libraries, 68 percent of those with a plan noted that their plan was directly linked to a university‐wide strategic plan (Jackson, 2002, p.214). While UNLV's current plan is only indirectly linked to articulated...

...Elizabeth J. Bollinger Steve   Coffman , contributions   by Michelle Fiander , Kay   Henshall and Bernie   Sloan . Going Live: Starting and Running a Virtual Reference Service . Chicago, IL : American Library Association   2003 . 182 pp. , ISBN: 0838908500   US$42.00...

... documents that provide access to Web and other electronic resources, reference service is extended beyond the physical library and designated reference desk hours, opening the building for 24‐hour access. © MCB UP Limited 1999 Electronic publications and the sometimes misguided hype...

... level data. To be included in Colorado by the Numbers, data must meet the following criteria: © MCB UP Limited 1999 Academic libraries Electronic publishing Library services Reference services Statistics The commercialization of information, the growth...