.../value This paper extends research effort in understanding the predictors of use of ISs beyond the traditional system's attributes (information, service and system qualities) to include system environment and user factors. Negash et al. (2003) posit that quality is a term that is associated...

... e-resources are more likely to continue using e-resources. Information quality had positive relationship with continued usage intention of e-resources while service quality had indirect impact to continued usage intention through information quality and system quality. Originality/value Based...

...Yalan Yan; Xianjin Zha; Jinchao Zhang; Xiaorong Hou Purpose – In this study, the authors use the term “e-quality” to refer to information quality, system quality and service quality. This study aims to focus on e-quality, exploring and comparing users' perceptions of digital libraries and virtual...