... abandonment rate into account when evaluating user satisfaction with search results and mobile search performance (Koumpouri and Simaki, 2012 ; Arkhipova and Grauer, 2014 ; Khabsa et al., 2016), and explore the credibility assessment of good abandonment results (Wu et al., 2020). Eye...

...Kun Zhang; Peixin Lu Purpose WeChat official account (WCOA) is an emerging and important platform for academic library services, which greatly accelerates the development of this field. This article aims to identify key evaluation indicators for users' satisfaction of the Academic Library WeChat...

... a survey, the structural equation modelling (SEM) technique was employed to test the research model and hypotheses. Findings The results indicated that system quality and digital libraries (DLs)' affinity significantly affect undergraduates' user satisfaction. However, information quality and service...

...-library users and analysed using regression analysis to test the hypothesised relationships. Findings Internal system factors (particularly service quality), user satisfaction, e-service environment factors and user factors (gender, programme of study, level of study and computer/IT self-efficacy...

... quality affect user satisfaction and user behavior. If system usage and satisfaction levels are high, the IS provides benefits for the individual and the organization. The model that describes these relationships is known as the IS success model. After ten years, as IS development continued to grow across...

... Publishing Limited 2010 --> Internet Worldwide web User satisfaction Being visible on the web has become an important marketing and business tool. Various books published in the past few years have focused on designing good web sites able to market products or services and share information...