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Purpose
To report on the 6th Virtual Reference Desk (VRD) 2004 Conference held in Cincinnati, Ohio, November 2004.
Design/methodology/approach
The VRD Conference is a two day meeting, organized annually by the Information Institute of Syracuse University, that focuses on the latest reference trends. The report is prepared by a library professional.
Findings
The conference was divided into the following tracks: Management, General, Evaluation/Standards, Technology, Resources, Research/Policy and Vendor Demonstrations. Generally there were six simultaneous sessions. The report includes sessions primarily from the Management and Evaluation/Standards tracks.
Originality/value
A brief conference report of interest to library and information management professionals.
© Emerald Group Publishing Limited
2005
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