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Purpose

To improve ICT processes and basic IT education of information professionals.

Design/methodology/approach

The study population comprised 55 respondents from seven higher institutions in the South‐South Geo‐Political Zone of Nigeria.

Findings

Quick and easy access to information is facilitated by information and communication technologies. The essence of the training programme is to enable the participants to make effective use of ICT. There are problems inherent in an intense programme such as this where participants probably had difficulty absorbing information before moving on to the next module or course. An ambitious project this was but intensity may have been overwhelming.

Research limitations/implications

Many things contribute to the success of the programme as well as to the weaknesses. Surveying participants helps to revise the programme for subsequent training and make improvements.

Originality/value

Training is badly needed and this kind of experience confirms and justifies the need. This write‐up builds on the logistics more than the curriculum content and that too contributes to the success and limitations of such a programme.

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