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Chowdury, G.G., Introduction to Digital Libraries, Facet Publishing,London, 2003. ISBN: 1856044653.

Davies, John, Towards the Semantic Web: Ontology-driven Knowledge Management, John Wiley, Chichester, UK, 2003. ISBN: 0470848677.

Diamond, Robert M. (Ed.), Field Guide to Academic Leadership,Jossey-Bass, San Francisco, CA, 2002. ISBN: 0787960594.

Gorman, G.E. (Ed.), Digital Factor in Library and Information Services,Scarecrow, Lanham, MD, 2002. ISBN: 0810845903.

Holsapple, Clyde W. (Ed.), "Knowledge directions", Handbook on Knowledge Management, Vol. 2, Springer-Verlag, Berlin, 2003. ISBN:3540438483.

Hommel, Gunter (Ed.), Internet Challenge: Technology and Applications,Kluwer, Dordrecht, 2002. ISBN: 1402009038.

Kambayashi, Norio, Cultural Influences on IT Use: A UK-Japanese Comparison,Basingstoke, Palgrave Macmillan, 2003. ISBN: 1403901406.

Moschella, David C., Customer-Driven IT: How Users Are Shaping Technology Industry Growth, Harvard Business School, Boston, MA, 2003. ISBN:1578518652.

Ronan, Jana and Turner, Carol, Chat Reference, ARL Spec Kit 273,Association of Research Libraries, Washington, DC, 2002. ISSN: 0160-3582.

Smith, J.M., Troubled IT Projects: Prevention and Turnaround, IEE Books, Stevenage, 2003. ISBN: 0852961049.

Solomon, Gwen (Ed.), Toward Digital Equity: Bridging the Divide in Education, Allyn & Bacon, Boston, MA, 2003. ISBN: 0205360556.

Warschauer, Mark, Technology and Social Inclusion: Rethinking the Digital Divide, MIT Press, Cambridge, MA, 2003. ISBN: 0262232243.

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