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Purpose

To provide a report of the Charleston Conference, held in November 2004.

Design/methodology/approach

Gives a brief review of the main features of the conference.

Findings

The conference highlighted themes and issues related to electronic publishing and access for different kinds of products, and how libraries are coping with the changes in product line to improve methods of access and develop new services.

Originality/value

A useful summary for information management professionals.

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