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Purpose

To share latest presentations and highlight discussion generated at this Annual Brick and Click Symposium.

Design methodology/approach

The need for new information technology applications to support new library functions is the focus of this annual symposium, now known as a mature conference.

Findings

Current technologies and products remain under utilized. Several presentations demonstrated many creative applications using packages such as ColdFusion and RefPole to name a few to provide newer and more efficient ways to handle statistical compilations, manage information services, contribute to in‐house library needs that measure transactions and more expedient and easy ways to do things.

Originality/value

Some very creative thinking and new ideas that have not made the traditional literature are introduced in this forum. Included this year are examples of software to track reference and other staff‐intensive interactions; appropriate technologies to create knowledgebases and institutional repositories, and to deliver government information in more consistent digital formats; compatibilities with course management software, distance delivery platforms and other larger technology‐based services.

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