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Purpose

To summarize the results of Project Bluebird conducted by Talis which examined how technology could be used to improve the way libraries communicate using Northumbria University as the pilot for the project.

Design/methodlogy/approach

Offers a discussion of the results of Project Bluebird.

Findings

The project included the use of RSS feeds to delivery notification regarding various library services including: reserve items ready for collection, return of items imminent, items overdue and items with potential charge exceeding preset values.

Originality/value

Provides insight into the initial stages of this research.

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