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Purpose
To describe the implementation of RFID technology in 35 Libraries in Essex (UK).
Design/methodology/approach
Brief overview of background to project, strategic aims and practical experience of implementation.
Findings
RFID self service has been popular with library customers, and has enabled significant changes to delivery of the service. Further exploration of stock management implications is required.
Originality/value
Aims to provide ideas for those considering introduction of RFID.
© Emerald Group Publishing Limited
2006
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