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Purpose
The purpose of this paper is to describe the development of a Library 2.0 service model for an African library.
Design/methodology/approach
The paper focuses on the academic library at the University of Pretoria (UP), South Africa.
Findings
The UP is well on its way to becoming a Library 2/0 library.
Originality/value
This case study may pave the way for other academic libraries to integrate Library 2.0 within their service offering to the benefit of all.
© Emerald Group Publishing Limited
2008
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