Web conferencing software Available to Purchase

Web conferencing software in 2009 continues to develop and evolve in ways that make their application to library services increasingly possible. While these applications are not exactly new; the expectations and reality of performance are better matched now more than ever. In this article, we provide an analysis of several web conferencing tools with the features that would especially appeal to or address the needs of librarians providing reference service or library instruction.

The strength of these tools lay in their ability to offer numerous ways in which individuals can communicate via the Internet. In fact, defining and identifying these...