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Purpose

The purpose of this paper is to evaluate the effectiveness of the internet as an educational tool and to explore what role it plays in the educational system.

Design/methodology/approach

The study was purely conducted on a sample of 120 users of Delhi College of Engineering (DCE) Library. The questionnaires consisted of 20 main questions with many of the main questions having a number of subquestions. The questionnaire contained five open‐ended questions.

Findings

This case study provides awareness of various internet tools and services used by the library staff and library users. The library will aware of new internet services and provide their users.

Originality/value

This is case study of Delhi College of Engineering (Central Library) and this study will also be useful and important to those users who are already studying in different institutions and colleges.

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