Open figure viewer
Puropose
The purpose of this paper is to describe why and how Contra Costa County Library is using two‐dimensional barcodes called (QR, quick response) codes and a mobile patron support system to deliver library service to mobile phone users through a service called “Snap & Go”.
Desing/methodology/approach
The paper finds that case study to review the process of defining and delivering mobile library service through the use of QR codes.
Findings
QR codes provide a quick and easy way for library patrons with mobile phones to access relevant information and service both inside the library and out in the community.
Originality/value
The paper discusses one library's initiative to pilot the use of QR codes to deliver mobile library service.
© Emerald Group Publishing Limited
2010
You do not currently have access to this content.
