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Purpose

The purpose of this paper is to outline the key themes and discussions which came out of the 2011 UK Serials Group (UKSG) conference.

Design/methodology/approach

The conference is introduced and some of the key sessions are described and evaluated, then the report is drawn to a close with a brief conclusion which summarizes the main themes.

Findings

Many changes in user demands and the future role for libraries, librarians and publishers within the scholarly research sector; libraries need to shift services from “place to space” (physical location to online) to better fulfill their users' needs; many changes in the book industry such as a rapid increase in the number of E‐book sales; an increase in the use of mobile devices such as e‐readers and tablets; publishers are experimenting with new formats, such as print on demand; the lack of library funding, its impact on research output and the on‐going struggle for library survival was a reoccurring theme throughout the conference.

Originality/value

This conference report is relevant to librarians, publishers and information professionals in all sectors.

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