The LOGOPLUS project: a seamless transition?

Presents the findings of the LOGOPLUS project. The aim of this project was to ascertain to what extent the move to unitary authorities during the 1995‐1998 re‐organisation of local government was seamless for public library users and staff. Case studies were undertaken in nine local authorities. Representatives formed the Steering Group which identified the following significant areas of change to be investigated: politics, finance, integration, co‐operation, staff, communication and users. Research findings have indicated a number of success factors which contributed to seamlessness: councillors and managers who were committed to the provision of excellent services; transitional finance sufficient to cover the process of the change; effective leadership; clear definition of mission and goals; multi‐skilling where appropriate and supportive users. However, some libraries have suffered because councillors or managers did not have a clear vision; there was insufficient finance; managers were not good communicators and there was little or no training for staff.