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Purpose
The paper aims to discuss the course of change and development of reader self‐service within public libraries in China.
Design/methodology/approach
The paper takes the form of a discussion of the issues.
Findings
The paper finds that self‐service has compelled librarians to change from “helping readers” to “helping readers to help themselves”.
Originality/value
The paper examines change and development in the public library service in China and analyses its inevitability and necessity, as well as pointing out some of the inherent problems.
© Emerald Group Publishing Limited
2007
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