Academic libraries have witnessed huge changes due to internal and external factors. Recent evidence shows that there is a lack of interest in process analysis within academic libraries. There is a lot written on the need to change academic libraries but there is little analytical research that investigates processes, in terms of the process architecture. The paper aims to discuss this issue.
The modelling tool used is Architecture of Integrated Information Systems (ARIS).
ARIS can provide a process architecture and design for academic libraries that might raise questions later about procedures and some inefficiencies.
Library managers might need to learn new techniques.
There is a lot written on the need to change academic libraries but there is little analytical research that investigates processes, in terms of the process architecture. This research examines business process modelling for academic libraries, focusing on the process architecture, as a way of visualizing, understanding and documenting processes.
