INFORMATION CONSULTANCY IN ACTION: A CASE STUDY IN ESTABLISHING A LIBRARY AND INFORMATION UNIT

The article reviews and describes the stages of an information consultancy project, using the example of the establishment of a library and information unit in the management training centre of a large financial institution. The stages dealt with are: initiation; data collection; data analysis; presentation of results and implementation. The article concludes with some general reflections drawn from the case study on important factors in successful information consultancy and on the qualities needed by a successful information consultant.